Effective Date: January 1, 2026
Last Updated: January 1, 2026
Understanding Cookies and Similar Technologies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our services, and enabling certain functionality. We also use similar technologies such as web beacons, pixel tags, and local storage to collect information about your interactions with our platform.
Essential Cookies and Platform Functionality
Essential cookies are necessary for our website and platform to function properly. These cookies enable core functionality such as user authentication, security features, load balancing, and basic navigation. Without these cookies, our services would not work correctly. Essential cookies cannot be disabled and do not require your consent as they are strictly necessary for the operation of our platform.
Analytics and Performance Monitoring
We use analytics cookies to understand how visitors interact with our website and platform. These cookies collect information about pages visited, time spent on our site, bounce rates, and traffic sources. This data helps us improve our services, identify technical issues, and optimize user experience. We may use third-party analytics services such as Google Analytics, which have their own privacy policies governing data collection and use.
Personalization and User Preferences
Preference cookies remember your settings and choices to provide a personalized experience. These include language preferences, display settings, dashboard configurations, and other customization options. These cookies enhance your user experience by maintaining your preferences across sessions and ensuring consistent functionality based on your individual needs and requirements.
Marketing and Advertising Technologies
We may use marketing cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies track your browsing behavior across our website and may be used to build a profile of your interests. We may also use these cookies for retargeting purposes, showing you relevant ads on other websites based on your interaction with our platform.
Third-Party Cookies and Integrations
Our platform may include integrations with third-party services that set their own cookies. These may include social media plugins, customer support tools, payment processors, and other business applications. Each third-party service has its own cookie policy and privacy practices. We recommend reviewing the privacy policies of these third-party services to understand their data collection and use practices.
Session Management and Security
We use session cookies to manage your login state and maintain security throughout your use of our platform. These cookies help prevent unauthorized access to your account, protect against cross-site request forgery attacks, and ensure secure data transmission. Session cookies are typically deleted when you close your browser or log out of your account.
Cookie Consent and Management
When you first visit our website, we will ask for your consent to use non-essential cookies through our cookie banner. You can manage your cookie preferences at any time by accessing our cookie settings or through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our services.
Browser Controls and Cookie Settings
Most web browsers allow you to control cookies through their settings. You can typically view, delete, and block cookies through your browser's privacy or security settings. However, please note that blocking or deleting cookies may impact your ability to use certain features of our platform and may require you to re-enter information or preferences.
Mobile Applications and Device Identifiers
Our mobile applications may use device identifiers and similar technologies to provide functionality and collect analytics data. These may include advertising identifiers, device fingerprinting, and local storage mechanisms. You can typically control these through your device's privacy settings or by adjusting permissions for our mobile applications.
Data Retention for Cookie Information
Different types of cookies have different retention periods. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for a specified period or until you delete them. Analytics and preference cookies typically expire after 1-2 years, while some essential cookies may have longer retention periods necessary for security and functionality.
Cross-Border Data Transfers
Information collected through cookies may be transferred to and processed in countries other than your country of residence, including Canada and the United States. These transfers are necessary for the operation of our global platform and are conducted in accordance with applicable data protection laws and appropriate safeguards to protect your privacy.
Updates to Cookie Practices
We may update our cookie practices and this policy from time to time to reflect changes in technology, legal requirements, or our business practices. We will notify you of any material changes by updating this policy and the "Last Updated" date. Continued use of our services after such updates constitutes acceptance of the revised cookie practices.
Your Rights Regarding Cookie Data
Depending on your location, you may have certain rights regarding information collected through cookies, including the right to access, correct, or delete this information. You may also have the right to object to certain types of cookie-based processing or to withdraw consent where processing is based on consent. Contact us to exercise these rights or for more information about our cookie practices.
Contact Information for Cookie Inquiries
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
TopoLink AI Inc.
Email: [email protected]
Address: 123 Innovation Drive, Toronto, ON M5V 3A8, Canada
Phone: +1 (800) TOPO-LINK
Technical Support for Cookie Issues
If you experience technical issues related to cookies or need assistance with cookie settings, our technical support team is available to help. You can reach our support team through our platform's help center or by contacting [email protected]. We provide guidance on browser settings, troubleshooting cookie-related functionality issues, and optimizing your experience with our platform.